Gamerna Turizm

The operational strength behind every journey.

A planned and transparent working model that combines travel agency experience with the sensitive logistics needs of medical tourism.

The Gamerna story

Gamerna Turizm works to make international guests’ journeys in Türkiye more predictable and easier to manage. It applies its Group A travel agency infrastructure to airport meet and greet, private transfers, accommodation and operational communication.

Our job is not to manage treatment; it is to perfect the travel side of the medical journey.

Our mission

To provide every guest with a punctual, safe, privacy-conscious and easy-to-track transportation experience, and to be a reliable logistics partner for clinics and hotels.

Our vision

To become one of Türkiye’s benchmark organizations in medical tourism logistics through process quality, digital tracking and guest communication.

Our quality policy

We maintain orderly operation records, monitor feedback, standardize vehicle and driver checks, and process personal data only to the extent required by the service.

Our Antalya-based operating model

We plan transfers at Antalya Airport, Lara, Kundu, the city center and surrounding districts using local route knowledge. When a flight is delayed or an appointment or accommodation changes, we reorganize the transfer flow and inform the relevant parties.

Who do we work with?

We work with international guests, healthcare institutions, clinics, hotels, travel professionals and corporate organizations within a clearly defined service scope. Our partnership model documents responsibilities, contact persons, data sharing and operational rules.

Our approach to corporate competence

Group A travel agency infrastructure, role definitions, transfer procedures, vehicle inspection records, complaint management and training plans form the basis of our corporate system. Logos related to HealthTürkiye and USHAŞ processes are published only after official membership or authorization has been completed.

Operations organization

Every stage has a person in charge.

Every operational step, from guest communication to vehicle dispatch, is carried out through defined roles and checkpoints.

01

Operations coordinator

Combines flight, hotel, clinic and vehicle information in a single operations plan.

02

Guest communication

Provides regular updates about the meeting point, driver and schedule changes.

03

Vehicle and driver planning

Oversees vehicle assignment according to passenger count, luggage and special needs.

04

Quality and records

Ensures the continuity of transfer, feedback, complaint and vehicle inspection records.

Our working principles

Trust is built through systems.

01

Transparent communication

Plans, scope and changes are communicated clearly to the guest.

02

Documented operations

Transfer steps and feedback are archived systematically.

03

Privacy

Guest information is processed for a limited purpose and with controlled access.